Frequently Asked Questions
When and where is Das Energi Festival 2023?
August 11th & 12th at The Saltair in Salt Lake City, Utah.
What can I and can’t I bring inside the festival?
A full list of items that are allowed inside and items that you shouldn’t bring can be found HERE.
What bag can I bring?
Das Energi Festival will adhere to a CLEAR BAG POLICY. Please read what bags are allowed and not allowed HERE. Please be aware bags larger than a fanny pack or a clutch are not allowed in the bar areas due to regulations by the Utah Department of Alcoholic Beverage Service.
Where can I store my items?
Lockers are available to rent. You can pre-purchase HERE (click tickets and scroll down to the add on section) or you can rent a locker inside the event. Lockers will be available in 2 sizes: Normal or XL. A normal locker measures approximately 8″ high, 12″ wide, and 16″ deep—plenty of space for backpacks or purses. An XL locker measures 12″ high, 17″ wide, and 16″ deep. All lockers are equipped with charging cables to plug your phone in and charge it.
Will you release the set times before Das Energi?
Yes, set times will be released sometime during the week prior to the event. Set times are subject to change.
What time does the festival begin and end?
Das Energi Festival hours: 5:00 pm – 2:00 am each night
When is the best time to arrive?
There will be people waiting at the gates before they are open. We open gates at 5PM and the busiest point of the night ranges from 8-11PM. Always arrive earlier than the time you want to be inside to allow time for parking and getting through security. We do our best to keep the flow of lines moving and appreciate your patience!
What if the weather is bad?
Das Energi Festival happens rain or shine!
Are there shuttles?
The official Das Energi Shuttles are the quickest way to and from the festival.
See Shuttle details HERE
What’s the deal with parking?
Parking is limited on festival grounds, car pooling and riding the official shuttles is highly encouraged. We are working closely with Utah Department of Transportation and safety officials to ensure a smooth travel experience for all our patrons.
RV’s, camp trailers and busses are not allowed to park inside the lot.
Parking is charged separately by the venue and costs $20 per day.
Avoid traffic delays by riding an official shuttle. See Shuttle details HERE
Can I tailgate/drink/party/handout in the parking lot before the show?
No. There is absolutely no tailgating/drinking/hanging out in the parking lot. Security and police officers will be roaming the lot. Once you park, head inside the festival!
Will Uber, Lyft, Taxi cabs pick up at the venue?
Lyft, Taxi cabs and other ride shares options will pick up at the venue. Rideshare pick up is at the top of the parking lot, near the entry gates of the parking lot. Schedule your ride in advance to ensure a smooth pickup process.
Is there camping at this festival?
Where should we book our hotel?
The Saltair is near the airport so any ‘airport’ area hotels are best. Downtown Salt Lake City is also in the area, about a 15 minute drive with no event traffic. Shuttles will have pick up locations near both areas. See Shuttle details HERE
What are your ADA Accommodations?
If you need ADA accommodations please fill out this form and we will email you more information. HERE
Is there an age limit? Can I sign in someone under 18?
This is an 18+ event, there are no minors allowed inside the event. You must show proof of age before entering, full list of acceptable forms of ID can be found HERE.
I have a temporary ID. I lost my ID. What can I bring instead?
Full list of accepted forms of IDs can be found HERE.
Can I leave and come back? Or can I go out to my car and back inside?
There is no re-entry for this event.
What do I get with a VIP Pass?
Das Energi 2023 VIP Passes include:
- VIP only line at the front gates, quick seamless entry into the festival.
- VIP only artist Meet & Greets, more details coming soon!
- VIP Lounge at Synergy Station – Private VIP only bar with areas to hang out and chill.
- VIP viewing area at Energi Field – Viewing area in the middle of the crowd, with plenty of room to dance.
- VIP Zone at The Galactic Flats – Free water + VIP only bathrooms on the beach. Plus areas to sit and hang out with friends.
- VIP viewing area at The Galactic Flats- Viewing area in the middle of the crowd on the beach stage.
How do I bring my medical prescription?
If you do need to bring a medical prescription in, you can check in with the security manager at the front gates.
Can I bring in my vape gear?
Vapes and vape juice are allowed inside. You can only bring in unopened bottles of vape juice though.
Can I bring a sign or totem?
Totems are not allowed at Das Energi Festival this includes retractable flagpoles. Hand held signs are ok.
Can I bring my camera?
We do not allow outside cameras inside of Das Energi without prior approval for press and media.
Can I be a vendor? I want to work with you? I want my company at Das Energi Festival.
To apply, simply follow this link to our vendor application form HERE. If the application is closed we will re-open when we get closer to Das Energi Festival. Please check back to this link.
Can I work or volunteer at Das Energi?
Our staff and volunteer program are closed.
I’m a blogger or apart of the media can I get a press pass?
If you are interested in applying for a press pass please email firstname.lastname@example.org for more info.
Can I use my debit or credit card inside? Do you have ATMS?
Yes, you can use your credit or debit cards. To purchase tickets, merch, food etc.. Parking is cash only. There are ATMs located inside the event.
Can I get a refund or exchange my tickets?
No, we do not offer any refunds or exchanges on tickets. For more details on tickets go HERE
Can I resell my ticket?
We are working with Tixel who provide a safe and easy place for you to sell your ticket to another fan. To sell your ticket please go to tixel.com/sell and follow the prompts.
If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.
Do I have to print my ticket or can I bring it on my phone?
You can print your ticket OR bring it on your phone. Make sure you’ve downloaded the scannable code before you arrive at the venue as service issues have been known to happen.
2-Day Wristband Information
2-DAY Passes will be exchanged for cloth wristbands. Exchange your pass for a wristband when you arrive at the venue. Or at our Wristband Exchanges happening the week of Das Energi at various locations around the city, more details will be released closer to the festival.
Once your ticket is scanned and exchanged for a 2 Day Cloth wristband, the wristband becomes your ticket for entry. Lost wristbands will not be replaced. Please make sure your wristband is on securely before you enter.
No cloth wristbands will be provided for Single Day Passes.
Can I transfer my ticket to a different day? Can I upgrade from a Single Day to a 2 Day?
If you wish to change your ticket type, transfers are possible in the Eventbrite app or online in your Eventbrite account. See HERE for instructions. Please note, refunds are not offered for downgrading ticket types. Cost difference will be charged for upgrades.
How do I update the name or email on a ticket?
Please see HERE for instructions.
What if I have a question about my online ticket?
Send an email to email@example.com with your order number and an explanation of the question or issue you’re having.
I lost something, help!
Lost and Found will be open from 5:00PM until 2:00AM each day of the festival. Visit our Lost & Found website to view and claim lost items in our inventory. HERE.
*All details are subject to change. Please check back closer to the event date for the most accurate information.