Frequently Asked Questions
When and where is Das Energi Festival 2024?
Join us on August 9th and 10th, 2024, at The Great Saltair – 12408 W Saltair Dr, Magna, Utah 84044.
What are the festival hours?
Festival gates open from 5:00 PM to 2:00 AM.
What can I and can’t I bring inside the festival?
A full list of items that are allowed inside and items that you shouldn’t bring can be found HERE.
Will the set times be available before the festival?
Absolutely! Look out for the set times the week before Das Energi. Keep in mind, they might adjust slightly.
What should I bring to the festival?
Check out the complete list of what to bring (and what to leave at home) HERE.
What type of bag can I bring?
We have a clear bag policy to ensure everyone’s safety. Check out the types of bags you can bring HERE.
Can I bring hydration packs and water bottles?
Yes! Camel-baks or hydration packs are welcome but must have less than 3 compartments and be empty upon arrival. They do not have to be clear. Plastic water bottles are allowed if they’re empty. No metal or aluminum bottles, please. Refill stations and water for sale will be available.
Where can I store my items at the festival?
Lockers are at your service! Pre-purchase here or rent one at the event. Available in Normal (8″ x 12″ x 16″) or XL (12″ x 17″ x 16″) sizes, both equipped with phone charging cables.
What’s the best time to arrive?
Beat the rush by arriving much before your first desired set time, especially during peak hours from 5:00 PM to 8:00 PM. This allows for smoother parking and entry.
What happens if the weather is bad?
Das Energi Festival will go on, come rain or shine!
What about parking?
Parking is available for $20 per car, per day. Space is limited in the parking lot so carpooling is your best bet. It’s first-come, first-served. Prepaid parking passes are available on the venue website here.
Can I park an oversized vehicle like an RV, Sprinter Van or limo in the lot?
Oversized vehicles aren’t allowed in the parking lot, but you can be dropped off at the designated rideshare drop-off area located above the main parking lot.
Is tailgating allowed in the parking lot?
Tailgating, drinking, or hanging out in the parking lot is strictly prohibited. Security and police will be monitoring the area, so please head straight into the festival after parking.
Can I use Uber, Lyft, or a taxi to get picked up from the venue?
Yes, ride-sharing services like Uber, Lyft, and taxi cabs are available to pick you up from the venue.
Can I camp at the festival?
No, camping is not permitted on the festival grounds or parking lots, including RVs and camp trailers.
Where should I book my hotel?
The Saltair is close to the Salt Lake City airport, with nearby hotels being your best bet. Secure your stay through our official partner, One N Only here.
Is there an age limit for the festival?
Yes, Das Energi Festival is an 18+ event. No minors are allowed, and valid proof of age is required for entry. Check here for acceptable forms of ID.
Can I leave the festival and come back?
No re-entry is allowed at the festival. Please plan accordingly.
I lost something, help!
Don’t worry, there’s a chance to reclaim your lost items. Our Lost and Found is open from 5:00 PM to 2:00 AM during the festival. Afterward, check our off-site Lost & Found starting at 4:00 PM the Monday after the event. Lost & Found inventory can be found HERE.
Do you offer ADA accommodations?
Yes, ADA accommodations are provided by The Saltair. For more information, please reach out to saltairinfo@gmail.com.
Can I bring my Service Animal or Therapy Dog?
Service animals are permitted. Emotional support animals, comfort animals and therapy dogs are not permitted. Only legitimate service animals that are trained to provide assistance to an individual with a disability are welcome.
The service animal and owner attending must comply with the following guidelines:
- All animals should have legally required vaccinations (which may need to be verified).
- The animal must be housebroken
- The animal must be under control of and with its handler at all times
- The animal must not threaten the health or safety of any person or other animal
- We ask that service animals have proper hearing protection on at all times
- Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.
- If these devices interfere with the service animal’s work or the individual’s disability prevents using these devices, the individual must maintain control of the animal through voice, signal or other effective controls.
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
How do I bring in my medical prescription?
Present any medical prescriptions to the security manager at the entry point for approval.
Can I bring in a breast pump and/or leave to pump in my car?
Yes, breast pumps are allowed. For re-entry due to pumping in your car, please coordinate with a security manager upon exiting and returning.
Can I bring my vape gear?
Yes, vapes and unopened bottles of vape juice are permitted inside the festival.
Can I bring a sign or totem?
Handheld signs are welcome, but totems, including retractable flagpoles, are not allowed.
Can I bring my camera?
Outside cameras require prior approval. Secure a ‘Camera Ok’ pass by filling out this form, given you already have a festival ticket. This pass allows camera entry but doesn’t grant backstage access or beyond general admission areas.
How can I become a vendor or collaborate with the festival?
Interested in vending or partnering with us? Apply via our vendor application form. Check back for updates as we’ll reopen applications as the next festival approaches.
Can I work or volunteer at the festival?
Stay tuned! Opportunities to join our staff or volunteer team will be announced shortly.
I’m a blogger or part of the media. Can I get a press pass?
For press inquiries and camera permissions, please complete this form to apply.
Can I use my debit or credit card inside the festival?
Absolutely! Debit and credit cards are accepted for tickets, merchandise, food, and more.
Can I get a refund or exchange my tickets?
All ticket sales are final. We do not offer refunds or exchanges.
Do I have to print my ticket, or can I bring it on my phone?
You have both options! After purchasing tickets through Eventbrite, an account is automatically set up with the email you used. To find your tickets, just log into the Eventbrite app or their website using this email. Navigate to ‘Tickets’ to view your options.
You can download and print your ticket as a PDF from the website, or display it on your phone through the Eventbrite app for easy entry.
Can I transfer my ticket to a different day?
Yes, you can transfer your ticket to a different day, follow these directions HERE
If you believe your ticket is for the wrong day, please double check the “Ticket/Seat” which will explain which day your ticket is for.
If you do have the wrong day ticket then transferring your ticket to the other day is possible in your Eventbrite app/account – see here for instructions on how to transfer your ticket HERE
What does a price tier mean?
Price tiers simply reflect different pricing stages; there’s no difference in ticket benefits. As one tier sells out, the next becomes available. Buying early means enjoying lower prices. Grab the lowest price available when you purchase!
How do I update a name or email on a ticket?
No stress about names on tickets – we don’t check them. If you need to make changes, you can find how to do it here.
What if I have a question about my online ticket?
Got a ticket query? Reach out to us at info@v2presents.com with your order number and your question. We’re here to help!
Clear Bag Policy at V2 Presents Festivals (The Saltair)
To ensure a safe and enjoyable festival experience for everyone, V2 Presents enforces a clear bag policy. Each attendee is permitted to bring ONE bag, falling into one of the following approved categories:
Clear Bags
- Material: Plastic, vinyl, or PVC.
- Size: Must not exceed 16″ in length, 6″ in width, and 12″ in height.
Plastic Storage Bag
- Type: Clear, one-gallon, resealable.
Small Clutch Purses/Fanny Packs
- Size: No larger than 14″ in length and 8″ in height, with or without a handle or strap.
- Clarity: These do not need to be clear.
Hydration Packs
- Compartments: No more than three.
- Size: Must not exceed 16″ in length and 12″ in height.
- Clarity: These do not need to be clear.
Please Note:
- Ensure your bag meets the specified dimensions; security will measure bags at entry points. Oversized bags will be denied.
- Security has the final say on the admission of all items deemed dangerous or unsuitable.
- Attendees are responsible for returning prohibited items to their vehicles or homes. The festival is not liable for items left behind.
Prepare accordingly to help us keep the event secure and enjoyable for all!
Questions about what you can bring? Message us HERE.
*All details are subject to change. Please check back closer to the event date for the most accurate information.